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Bulk import Learners into Enrol

Overview

You can quickly add multiple learners into Enrol using the bulk import tool. This is ideal for onboarding large groups and reduces manual data entry.

User Roles

This feature can be used by:

  • Training Provider

Steps to Bulk Import Learners

  1. Click Learners from the left-hand navigation bar.
  2. Click Import learners.
  3. Download the provided spreadsheet template and add all learner details.
  4. Save your completed spreadsheet as a .CSV file.
  5. Upload your file.
  6. Click Continue.
  7. Match the column headers.
  8. Click Continue.
  9. Correct any highlighted errors.
  10. Click Import.
  11. Click Return to Learner records.

Learner Information Requirements

You must include the following details for each learner:

  • First Name
  • Last Name
  • Email Address

At least one row in the spreadsheet must be complete for the upload to proceed.

Tips & Notes

  • Ensure all email addresses are valid before importing to avoid sync issues.
  • If errors appear during import, correct them in the spreadsheet and reupload.
  • CSV format is required — Excel files (.xlsx) will not be accepted.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you need assistance, please contact Onefile Support or your internal support team.

J
Jade is the author of this solution article.

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