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Edit user account details within Enrol Onboarding

Overview

User account details can be updated within Enrol Onboarding to ensure information remains accurate and up to date. Admins can edit any user record, while standard users can only edit their own details.

User Roles

This feature can be used by:

  • Admin
  • User (own record only)

Steps

How to Edit User Details

  1. Click Users from the left-hand navigation menu.
  2. Click the three dots next to the user.
  3. Select Edit.
  4. Make the required changes to the user’s details.
  5. Click Edit User to save the changes.

✔️ Tip: Email addresses cannot be edited once the user account has been created.

Tips & Notes

  • Admins can edit any user record; Users can only edit their own account.
  • If incorrect email information was entered at creation, the account must be recreated.
  • Ensure updates are accurate, as these details may sync across Onefile products.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

B
Becky is the author of this solution article.

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