Overview
Withdraw a learner from progressing with their onboarding process.
Who Can Use This Feature?
This feature can be used by the following user roles:
- Admin
- User
Steps to withdraw a learner
- Click Learners
- Click the 3 dots next to the User
- Click Withdraw
- Click Withdraw Learner on pop up
✅ Tip: Withdrawing a learner will stop learning from continuing with their Onboarding journey.
Terminology
Please note that the terminology used in this article may be different depending on your Centre.
❓Need Help?
If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.